Well, Let’s See if We Have Chemistry

About Susan Natoli, Director of Science and Technology

Here at Rug Doctor, there’s science behind every product. Susan Natoli’s job, as the Director of Science and Technology for Rug Doctor, is to make sure that every cleaning solution made in the Service and Innovation Center in Fenton, MO effectively cleans what it says it will clean and is safe for people and pets. With a B.S. in Biology and a M.S. in Chemistry, Susan also has related professional experience that perfectly equips her with super-human stain-fighting knowledge.

As a chemist, molecular modification and chemical compounds are my comfort zone. Writing a blog? Now that’s something new. But I’m excited by the idea of sharing my work with you because there’s a lot that goes in to making our machines and cleaning solutions.

As the lead scientist for Rug Doctor, I thought it might be a great idea to share some of the cool things that make Rug Doctor the leader in the floor care category.

I’d like to share some of the details in future blogs because chemistry can be exciting, but first, let me describe my job at Rug Doctor and a little bit about me.

My team and I are located at the Service and Innovation Center in Fenton, MO, a suburb of St. Louis. We work in the Rug Doctor lab surrounded by high-tech testing instruments and, of course, a variety of bottles filled with the most wondrous things – like enzymes and surfactants and lovely chemicals, like hydrogen peroxide, that make it easier to keep our homes clean.

A fun part of my job is testing, not just cleaning solutions, but making sure that the cleaning solutions work perfectly with the machines. Every single machine is tested with our solution for quality, effectiveness and safety, including the rental machines and those you can buy for your home. It’s like my own fun science experiments every day. 

So how did I get started in this line of work? Science has always been a passion for me, starting back in 7th grade, when I was awarded the first place prize at our school science fair for my earthquake experiment. Blue ribbon in hand, I realized, “Hey, I might be good at this.”

Growing up, my friends and I spent afternoons with lots of space to play outside and making experiments by mixing together ingredients from the kitchen. What kid does not enjoy seeing things bubble and spew and blow up?

Given my childhood experiments with kitchen ingredients and a knack for all things science, you might expect that I would be an excellent cook, but I don’t think I’ve ever made anything you’d actually want to eat. Just ask my family!

Well, that’s it for now, but continue to check back and follow our blog to learn more about the amazing science behind cleaning your carpets.

If you have a topic you’d like for me to address or have any questions, please follow us and post a message on our Facebook page.

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